PROFESSIONAL HISTORY
Hackaday.io - 2015 - 2016 Hackaday Prize Evangelist, Austin, TX
➢ Managed a $300,000 cash prize technology competition for ideas that change the world, operating in 64 countries and generated 1000+ entries during 5 month period to capture marketing and event performance data.
➢ Developing and executing local community events by building partnerships and sponsorships.
➢ Developed internal network channels to manage all areas of PR, Product Marketing, Sales, Customer Service, Social Media, Integrated Marketing, Brand, Marketing Operations and IT to execute plans.
➢ Experience planning conferences, venue selection, audio/visuals, catering, employee correspondence and logistics.
➢ Collaborating with internal brand team and outside vendors for creative signage, marketing and content materials.
➢ Managed shipments, decor, setup/breakdown of events in addition to the flow of speakers and attendees.
➢ Manage communications to market and promote before, during and after through social media, email, dashboard, paid placements and direct mail etc.
Elance-oDesk - 2013-2015 - SoCal Regional Marketing Evangelist - CA
➢ Engaged local community to design, develop and market entire product and raise $230,000 successfully on Kickstarter using freelancers, promoting the Elance-oDesk brand as part of local product innovation campaign. www.snapjet.com
➢ Produced a series of unique campaigns to promote SAAS platform: $50 startup competition, Race to Success, Fireside chat about freelancing with team SnapJet and streamed via live radio podcast and more recently SoundCloud.
➢ Managed all brand assets and outreach programs within the SoCal region, communicated back to HQ
➢ Built the startup www.Trade-off.co on StartupBus, a 3 day, 3,000km bus ride from SF to Austin, TX to launch at SXSW.
➢ Received bonus for encouraging the most weekly conversions through promotion.
➢ Reported feedback in to West Coast team using Outlook, JIRA and Smartsheet while managing budget and time constraints.
Intellitime Systems Jan 2011- Dec 2012 -Application Specialist - Santa Ana, CA
➢ Fulfilled a broad range of duties including Technical support, Systems Administration, (SQLDBA), Hardware configuration, Training, Documentation Bug Testing, for Superior Courts, Fire Fighters, Police, County Jails.
➢ Supported over $2 Billion payroll and cost accounting transactions each year.
➢ Developed Inventory process for managing and tracking shipments.
WirelessAppz Feb 2009 - July 2015 - Designer UI/UX/IA - Costa Mesa, CA
➢ Designed 912 Alerts – An alert notification system to send GPS location information via a shortened URL embedded in an SMS to immediate contacts during emergency situations.
➢ Researched User Interface Design, Create UX, platforms for IA
➢ Designed 'VolunteerMatch' – A geo-location based mobile app that connects volunteers to non-profits via SMS during HackforLA competition winning $2,500 purse.
LA Fitness Corporate Inc – 2004 – January 2009 - Senior Support Tech - Irvine, CA
Based out of Corporate office, I provided troubleshooting and support on 200+ software applications for a spectrum of 10,000+ users on all different levels, ranging from shareholders, VP, CEO, CFO, CIO, to onsite receptionists, kids club employees and customers.
➢ Provided Hardware support for Chip PC’s, DMX media control center, POS equipment, receipt printers, barcode scanners, drivers licenses readers, ACH Cheque/credit card readers, HP Printers, HP Slimclients, Topaz/Interlink Epad Signature pads, webcams, ELO Touchscreen monitors, Xerox multifunction printers at the clubs.
➢ Telecom support for Asterix VOIP Eyebeam softphones and Polycom hardphones, installation, migration and support.
➢ Active Directory, Altiris, Boldchat, Calling Circle, Ceridian, DameWare, Ecopy, MS Great Plains, Papersave, Remote Portal, VNC, MS Sharepoint.
➢ Provided detailed design documentation and validation of Intranet software along with training, administration and support.
➢ Project Management, including Designing and managed shipping and inventory system.
➢ Developed business relationship with vendors HP, Xerox, IBM, Dell, Compaq, Gurus2Go, AT&T and more.
➢ Worked with AT&T on network down circuit failures with AT&T for MPLS Managed router support.
➢ Facilitated training, development and growth of team from 10 - 110 employees during 5 year period.
➢ Broad range of skills allowed me to maintain 90% resolution rate for 2 years since we started monitoring making me a valuable asset to my team.